Project Overview

As the lead product designer for MediBook, I developed a seamless and accessible appointment scheduling platform for clinics and patients.

Design Process

• Stakeholder Workshops: Gathered requirements from healthcare professionals and patients.

• Accessibility Audit: Ensured ADA compliance and introduced high-contrast options.

• Iterative User Testing: Ran multiple rounds of feedback sessions with real patients.

Outcome

The final product streamlined booking and reminders, leading to a 40% decrease in no-show rates and overwhelmingly positive feedback from users.